Cancellation Policy (Right of Withdrawal)
If the customer is a consumer, they are entitled to a right of withdrawal in accordance with statutory provisions.
There is no right of withdrawal for contracts with entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their self-employed professional activity.
An entrepreneur is any natural or legal person or legally capable partnership who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
You may return unused, unassembled goods in new condition within 14 days under the right of withdrawal.
Please note that this right does not apply to goods that have been individually manufactured for you or that are partially or fully assembled.
Product Images
All images are for illustrative purposes only. There is no legal claim to a product being exactly identical to the images shown.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, takes possession of the last item of goods.
To exercise your right of withdrawal, you must inform us:
Office:
Simon Zacherl
Schulweg 3
Maisach 82216
Email: boon.kept@icloud.com
by means of a clear statement (for example, a letter sent by post or an email) of your decision to withdraw from this contract.
You may use the attached model withdrawal form, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this reimbursement.
You bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this loss of value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Notice on European Return Regulations
According to Directive 2011/83/EU on consumer rights, you are responsible for the cost of returning goods unless otherwise agreed or unless the goods cannot be returned by normal postal services due to their nature.
For oversized or particularly heavy items, we recommend contacting us in advance in order to coordinate the return process. These regulations ensure transparency and fairness for both consumers and merchants within the European Union.
Please note the section: “No right of withdrawal for individually manufactured and assembled products.”
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to the address provided above.)
- I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
- Ordered on () / received on ()
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date